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FAQ (🇬🇧English)

Any questions relating to employees using the app

New user

How do I register?

Written by Jonatan Rasmussen
Updated 3 years ago

Which email is the invitation sent to?

Written by Tali Greenberg
Updated 3 years ago

My Invitation expired - what do I do?

Written by Tali Greenberg
Updated 3 years ago
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How does it work?

How does Butter work?

Written by Tali Greenberg
Updated 3 years ago

Shifts

I just completed a shift and can't see it in the app

Written by Jonatan Rasmussen
Updated 3 years ago

Withdrawals

How long does it take to receive my withdrawal?

Written by Jonatan Rasmussen
Updated 3 years ago

How much can I withdraw?

Written by Jonatan Rasmussen
Updated 3 years ago

Why can't I withdraw money?

Written by Jonatan Rasmussen
Updated 3 years ago
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Salary (and tax) calculations

A small amount is taken from my shifts, although I have a tax exemption card (frikort)

Written by Tali Greenberg
Updated 3 years ago

Why does shifts I take early in the month pay more than the shifts I take at the end of the month?

Written by Tali Greenberg
Updated 3 years ago

I did not input my tax information?

Written by Jonatan Rasmussen
Updated 3 years ago
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Explanation of the different numbers on the Balance page

What does 'Frozen' amount mean?

Written by Jonatan Rasmussen
Updated 3 years ago

What does 'Available to withdraw' mean?

Written by Jonatan Rasmussen
Updated 3 years ago

What does 'Bills & goals' mean?

Written by Jonatan Rasmussen
Updated 3 years ago
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